Effective Date: 12-December -2024

At GP HealthHub, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes information such as your name, contact details, email address, date of birth, gender, and medical history, which you provide directly to us when you register for our services, request information, or use our website.

• Health Information: We collect health-related data when you use our medical services, such as results from blood tests, consultations, and other health assessments.

• Technical Information: This includes information about your device, such as IP address, browser type, device type, operating system, and usage data such as pages visited and time spent on our site.

• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site traffic, and track your use of our services. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To process your requests, deliver healthcare services, manage your account, provide health tests, and send results.

• Communication: To send you important updates about your account, results, appointments, or changes to our services.

• Marketing and Promotions: With your consent, to send promotional materials, newsletters, or updates about our services that may interest you. You can opt out of marketing communications at any time.

• Improvement of Services: To improve and personalize our website, services, and user experience.

• Legal Obligations: To comply with applicable laws and regulations, such as maintaining medical records, processing payments, and complying with health and safety regulations.

3. Sharing Your Information

We may share your personal and health information with:

• Healthcare Providers and Laboratories: If you opt for medical services such as blood tests or consultations, we may share your information with authorized third-party providers, laboratories, and clinicians who perform tests and provide services on our behalf.

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, delivering services, or performing business functions, such as IT services, payment processing, and email delivery. These providers are obligated to handle your data securely and in accordance with this Privacy Policy.

• Legal Compliance: We may disclose your information when required to do so by law, or if we believe that such action is necessary to comply with legal processes, protect our rights, or ensure the safety of others.

4. Security of Your Information

We take the security of your personal information seriously and use reasonable technical, organizational, and physical safeguards to protect it from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage method is 100% secure, and we cannot guarantee the absolute security of your information.

5. Retention of Your Information

We retain your personal and health information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal and regulatory compliance purposes. Once the information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have certain rights regarding your personal and health information, including:

• Access: You have the right to request a copy of the personal and health information we hold about you.

• Correction: You have the right to request correction of any inaccurate or incomplete information.

• Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.

• Withdrawal of Consent: If we rely on your consent for processing your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at office@gphealthhub.com

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. We will post the updated Privacy Policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal and health information, please contact us at:

GP HealthHub
Email: office@gphealthhub.com
Phone: 073 0828 6901